Return & Refunds

We are an Amazon, Target & Shopify drop-shipping company, meaning all our products originate from Amazon, Target or Shopify. Therefore, our return and exchange policies may vary depending on the supplier and product.

Please be aware that items categorized as flammable materials, perishable/consumable items, chemicals, hazardous materials, etc., are not eligible for return. Our system cannot generate a prepaid return shipping label in these situations. Additionally, return requests can only be initiated upon delivery, and orders are not eligible for return after 30 days from the delivery date. Returns for orders older than 30 days will be automatically rejected.

Our goal is to ensure your satisfaction with every purchase. Before placing an order, we recommend reviewing the product's specific return and exchange policy on its respective product page. This information will outline the terms and conditions for returns and exchanges, including eligibility, timeframes, and any associated fees.

Should you need to return or exchange a product, please follow the instructions provided on the product page. For any questions or issues, our customer support team is available to assist you.

For Amazon & Target Returns:

At The Clean Bean Market, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

• Return Process: We facilitate returns through Amazon & Target's return system. If you wish to return an item, we will provide you with a QR code or label for an Amazon or Target-authorized drop-off location.
• Refund Eligibility: Refunds are only processed Amazon or Target confirms the return has been scanned and received. If Amazon or Target does not verify the return, we are unable to issue a refund.
• Customer Responsibility: Customers are responsible for ensuring their return is properly scanned at the drop-off location. We recommend keeping a drop-off receipt or confirmation email from Amazon or Target for your records.
• Lost Returns: If a return is lost or not scanned at the drop-off location, we are unable to issue a refund. Customers may contact Amazon or Target for further assistance.
• Refund Processing: Once a return is confirmed, refunds are typically processed within 5-7 business days back to the original payment method.

If you have any questions regarding your return, please contact us at

info@thecleanbean.com.

 

Thank you for choosing us for your shopping needs!